FAQ

At Casually Canine, we pride ourselves on providing reliable and stylish dog harnesses, leads, and collars.

Once your order has been successfully placed, it will be dispatched within 2-3 business days. You will receive a confirmation email with tracking information as soon as your order is on its way. Rest assured, we strive to ensure your furry friend can start their next adventure in comfort and style as quickly as possible. If you have any further questions, please email support@casuallycanine.co.uk.

At Casually Canine, we understand how excited you are to receive your pet's new gear!

You can track your order through the shipping email sent to you once your order has been shipped. This email contains a tracking number and a link to our shipping partner’s website where you can view real-time updates on your order's status. If you can’t find the email, please check your spam folder.

For any further inquiries, feel free to contact our customer service team at support@casuallycanine.co.uk. Rest assured, we are committed to ensuring your order reaches you promptly and safely, so your furry friend can enjoy their new stylish and comfortable gear as soon as possible!

At Casually Canine, we offer several shipping methods to accommodate the needs and preferences of our customers.

Our standard shipping option delivers your order within 3-5 working days and is free for orders over £50. For those who need their items sooner, we offer expedited shipping, which ensures a next working day delivery for an additional fee.

Regardless of the method you choose, all our packages are carefully packed to ensure that your dog's new harness, lead, or collar arrives in perfect condition, ready for your next adventure together!

At this time, Casually Canine does not offer international delivery for our products. We apologise for any inconvenience this may cause and appreciate your understanding.